IDOL MANAGER BETA 21.3 DOWNLOAD HOW TO
IDOL MANAGER BETA 21.3 DOWNLOAD INSTALL
IDOL MANAGER BETA 21.3 DOWNLOAD FULL
IDOL MANAGER BETA 21.3 DOWNLOAD CODE
IDOL MANAGER BETA 21.3 DOWNLOAD PASSWORD

Kubernetes Configmap, which including the production configurations, such as LDAP, DATABASE, SAML, EMAIL configuration and so on.

In this release, the disaster recovery(DR) toolkit in can be used to backup and restore following suite data: The toolkit works for the SMA 2018.08 release only. Operation toolkit provides the following scripts to ease your operation efforts.

IDOL MANAGER BETA 21.3 DOWNLOAD INSTALL

Please refer to ' Install Solr plugin for Service Portal Search' from for more details. Every user can search out the published KM documents according to the user entitlement configuration in Service Management. Regardless of the SM version, if you are using Solr as knowledge search engine for SM, please apply Solr plugin propel-solr-plugin_forSMA2017.11.zip which you can find from, Doing this will enable you to enjoy SMA-SM service portal capabilities on top of Solr search.

Service Manager 9.61: No need to import unload.

Service Manager 9.60: CompatibleForNG_SM960.unl.

Service Manager 9.5x: CompatibleForNG_SM941to952.unl.

Service Manager 9.41: CompatibleForNG_SM941to952.unl and CompatibleForNG_Plus_SM941.unl.

Please download this package which contains files to help you enable the mixed mode to the different version of Service Manger: We support mixed mode which enables you to use an external classic CMDB system and/or Service Manager system, together with containerized components (Chat, Service Portal, and Smart Analytics).

You may want to keep your existing implementation for some capabilities that were previously deployed in the classic manner while trying some new functions such as the SMA-SM service portal. The function will be officially released and supported in future release. Should you have any questions, please go to SMA Customer Community to post a Topic. If you are SMA-SM customer, please refer to SMA-SM_201808_Virtual_Agent_Admin_Guide.pdf from the download package to install and enable the feature. If you are SMAX customer, please refer to SMAX_201808_Virtual_Agent_Admin_Guide.pdf from the download package to install and enable the feature. Please note this is a Beta feature in SMA2018.05 release, the feature can work only with SMAX/SMA-SMA 2018.05 or above. Service Requests can also be created via the virtual agent if end users cannot find the correct service offerings from within the portal. This will save real agent's time from interaction with end users. Support tickets can be created via the virtual agent if end users cannot find answers from the knowledge base.

The virtual agent can understand messages from end users in natural language.

The SMA Virtual Agent (Chatbot) function helps end user to quickly find answers related to their questions.

IDOL MANAGER BETA 21.3 DOWNLOAD HOW TO

Please make sure to download the latest v1.10 package and refer to the documents packaged in it for more details on how to install and configure.

IDOL MANAGER BETA 21.3 DOWNLOAD FULL

In order to enable this feature, you need go to to download the unload and apply it to your SMA-SM (either full mode in container or mixed-mode outside container).

IDOL MANAGER BETA 21.3 DOWNLOAD CODE

The solution also provides entitlement capabilities to ensure that a 'Review Based Development' approach can be followed, which means that only users with special permissions are able to commit code or deploy code. It offers capabilities to commit all code changes, but also deploy all code changes into different environments from within SMA-SM application itself. It enables you to manage and maintain objects changed for tailoring purpose inside SMA-SM upon integration with a Git code repository.In addition the solution helps to simplify the CI/CD process for Service Manager releases. The module utilizes an integration into version control systems to keep track of all your application changes. Recovery from planned and unplanned eventsįeature Tracker in SMA-SM provides enhanced capabilities to allow the management of an end-to-end development lifecycle.Enterprise readiness enhancement in the following areas:.Improvement on Azure and AWS support for SMAX.SMA-SM Smart Analytics enhancement on Hot Topic Analytics (HTA) and disaster recovery solution for Smart Search, Smart Ticket and Hot Topic Analytics.Enhancement for SMAX Portal and SMA-SM Service Portal.Enhance cloud deployment with fast-forwarding scripts, and extent support to Azure and AWS.

IDOL MANAGER BETA 21.3 DOWNLOAD PASSWORD

Updated change password scripts, please use in Operation Toolkit.

Updated the scripts smasuite.sh in .gz.

Release the scripts to reset passwords for SMAX integration users in in Operation Toolkit.

Updated the scripts action_change_sysadmin_pwd.py in in Operation Toolkit.

Updated the scripts in in Operation Toolkit.

Idol manager beta 21.3 download